FixSense

Creating your FixSense account is simple:

• Visit the FixSense homepage and click "Register"
• Fill in your full name and email address
• Choose a strong password (at least 8 characters)
• Select your role: Student or Lecturer
• Click "Register" to create your account
• You can then log in immediately with your credentials

Note: Make sure to use a valid email address as it will be used for account verification and support.

FixSense works best on modern browsers:

• Google Chrome - Version 90 or newer (Recommended)
• Mozilla Firefox - Version 88 or newer
• Microsoft Edge - Version 90 or newer
• Safari - Version 14 or newer (macOS/iOS)

Important: We recommend keeping your browser updated for the best experience and security. JavaScript must be enabled for FixSense to function properly.

Yes! FixSense is fully mobile-responsive:

• Smartphones: Android and iPhone devices
• Tablets: iPad and Android tablets
• All orientations: Portrait and landscape modes
• Touch-friendly: Optimized for touch interactions

Recommendation: For complex simulations and detailed work, we recommend using a tablet or desktop computer for the best experience.

Student Accounts:

• Access to all automotive simulations
• Personal performance tracking and progress monitoring
• Individual dashboard with learning statistics
• Access to AI chatbot for learning assistance

Lecturer Accounts:

• All student features plus:
• View and monitor all student progress
• Create and manage custom scenarios
• Export student performance reports
• Access to advanced AI chatbot for educational support
• Class performance analytics and insights

FixSense simulations provide realistic automotive troubleshooting scenarios:

• Choose a System: Select from Engine, Brake, Electrical, Transmission, etc.
• Follow Scenarios: Work through step-by-step diagnostic procedures
• Make Decisions: Choose the right tools and diagnostic steps
• Get Feedback: Receive immediate feedback on your choices
• Track Progress: Monitor your performance and learning progression
• Learn from Mistakes: Understand why certain choices are correct or incorrect

Each simulation is designed to mirror real-world automotive troubleshooting scenarios.

FixSense covers all major automotive systems:

• Engine Systems: Diagnostics, performance issues, maintenance procedures
• Brake Systems: Hydraulic, mechanical, and electronic braking systems
• Electrical Systems: Wiring, sensors, control modules, and diagnostics
• Transmission: Manual and automatic transmission troubleshooting
• Suspension: Shock absorbers, springs, and alignment issues
• Fuel Systems: Fuel injection, delivery systems, and emissions
• Exhaust Systems: Catalytic converters and emissions control
• Air Suspension: Pneumatic systems and electronic controls
• Ignition Systems: Spark plugs, coils, and timing systems

Each system includes multiple scenarios ranging from basic to advanced levels.

FixSense tracks comprehensive performance metrics:

• Completion Rates: Percentage of scenarios completed successfully
• Accuracy Scores: How precise your diagnostic decisions are
• Time Efficiency: How quickly you complete troubleshooting tasks
• Learning Progress: Advancement through different skill levels
• System Expertise: Your proficiency in different automotive systems
• Improvement Trends: How your skills develop over time

Students can view their personal dashboard, while lecturers can monitor entire class performance.

Yes! You can repeat simulations as many times as needed:

• Practice makes perfect - repetition helps reinforce learning
• Your best score is typically recorded for progress tracking
• Each attempt helps you understand the concepts better
• You can focus on specific areas where you need improvement
• Scenarios may have slight variations to prevent memorization

We encourage multiple attempts to master each automotive system thoroughly.

The lecturer dashboard provides comprehensive student monitoring:

• Individual Progress: View each student's performance and completion rates
• Class Overview: See overall class performance and trends
• Detailed Analytics: Access in-depth performance data and statistics
• Export Reports: Generate CSV and PDF reports for record-keeping
• Identify Needs: Quickly spot students who need additional support
• Progress Tracking: Monitor improvement over time

All data is updated in real-time as students complete simulations.

Yes! Lecturers have full scenario management capabilities:

• Create New Scenarios: Design custom troubleshooting scenarios
• Edit Existing Content: Modify scenarios to match your curriculum
• Add Learning Materials: Include extra notes and educational resources
• Set Difficulty Levels: Create scenarios for different skill levels
• Manage Content: Organize and categorize your custom scenarios
• Delete Outdated Content: Remove scenarios that are no longer needed

Access the "Manage Scenarios" section in your lecturer dashboard to get started.

The AI Chatbot is your 24/7 educational assistant:

• Access: Click "AI Chatbot" in your lecturer dashboard
• Ask Questions: Get instant answers about automotive topics
• Troubleshooting Help: Assistance with complex diagnostic scenarios
• Educational Support: Content suggestions and teaching ideas
• Technical Assistance: Help with platform features and functions
• Always Available: 24/7 access for immediate support

The AI is trained on automotive knowledge and educational best practices.

Exporting reports is simple and flexible:

• Access Reports: Go to "View Class Performance" in your dashboard
• Choose Format: Select CSV for spreadsheets or PDF for presentations
• Select Data: Choose individual students or entire class data
• Customize Content: Include specific metrics and time periods
• Download: Reports are generated instantly for download
• Use Cases: Perfect for grades, assessments, and progress reports

Reports include completion rates, scores, time spent, and improvement trends.

Try these solutions in order:

• Check Credentials: Verify your email and password are correct
• Caps Lock: Ensure Caps Lock is not accidentally enabled
• Browser Issues: Clear cache and cookies, then try again
• Different Browser: Try logging in with a different browser
• Incognito Mode: Test login in private/incognito browsing
• Disable Extensions: Turn off browser extensions temporarily
• Network: Try a different internet connection

Still having trouble? Contact our technical support team for password reset assistance.

Improve simulation loading speed with these steps:

• Internet Speed: Test your connection speed (minimum 5 Mbps recommended)
• Close Tabs: Close other browser tabs and applications
• Browser Extensions: Disable unnecessary extensions
• Clear Cache: Clear browser cache and temporary files
• Wired Connection: Use Ethernet instead of Wi-Fi if possible
• Peak Hours: Try accessing during off-peak hours
• Device Performance: Close other programs to free up memory

If problems persist, contact technical support for server-side diagnostics.

Ensure progress saving with these checks:

• Login Status: Verify you're logged into your account
• Cookies: Enable cookies in your browser settings
• Complete Sessions: Don't close browser during simulations
• Save Confirmation: Wait for "Progress Saved" messages
• Avoid Private Mode: Don't use incognito/private browsing
• Stable Connection: Ensure steady internet connection
• Logout Properly: Use the logout button, don't just close browser

Important: Progress is automatically saved at key points during simulations.

Optimize mobile experience:

• Browser Update: Update your mobile browser to the latest version
• Screen Orientation: Try both portrait and landscape modes
• Mobile Data: Use Wi-Fi instead of mobile data for better speed
• Close Apps: Close other apps to free up device memory
• Restart Browser: Close and reopen your browser app
• Device Restart: Restart your mobile device
• Alternative Browser: Try a different mobile browser

Note: Some complex simulations work better on tablets or computers.

Password changes help keep your account secure:

• Log in to your FixSense account
• Go to your Profile section
• Click "Change Password" or "Security Settings"
• Enter your current password for verification
• Create a new strong password (8+ characters)
• Confirm your new password and save changes

Password Tips: Use a mix of letters, numbers, and symbols for better security.

FixSense takes data security seriously:

• Encryption: All data is encrypted during transmission and storage
• Secure Servers: Data stored on protected, monitored servers
• Limited Access: Only authorized educational personnel can view your data
• Educational Use: Data used only for educational assessment and improvement
• No Sharing: Personal information is never shared with third parties
• Regular Backups: Your progress is regularly backed up to prevent loss

See our Privacy Policy for complete details on data handling.

Account deletion options:

• Contact Support: Email our support team to request account deletion
• Educational Records: Some academic records may be retained as required by institutional policy
• Data Removal: Personal information will be removed from active systems
• Backup Retention: Some data may remain in backups for a limited time
• Compliance: Deletion follows educational data retention regulations

Important: Account deletion is permanent and cannot be undone.