FixSense

1. Introduction

Welcome to FixSense, an innovative web-based automotive troubleshooting platform designed for technical skill development in automotive fields. These Terms of Service ("Terms") govern your use of the FixSense platform and services provided by ILP Kuantan Technical Education.

By accessing or using FixSense, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our platform.

2. Platform Description

FixSense is an educational platform that provides:

• Interactive automotive troubleshooting simulations
• Performance tracking and assessment tools
• AI-powered chatbot assistance for technical queries
• Educational resources and scenario-based learning
• Progress monitoring for students and educators

3. User Accounts and Eligibility

3.1 Account Creation

To use FixSense, you must create an account by providing accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials.

3.2 Eligibility

FixSense is intended for:

• Students enrolled in automotive technical education programs
• Lecturers and educators in automotive fields
• Authorized educational institutions
• Individuals aged 16 and above

3.3 Account Security

You are responsible for all activities under your account. Please notify us immediately of any unauthorized use of your account.

4. Acceptable Use Policy

4.1 Permitted Uses

• Educational learning and skill development
• Academic research and teaching
• Performance assessment and tracking
• Collaborative learning activities

4.2 Prohibited Activities

You may not:

• Share account credentials with unauthorized individuals
• Attempt to reverse engineer or hack the platform
• Upload malicious content or viruses
• Use the platform for commercial purposes without authorization
• Interfere with other users' learning experience
• Violate any applicable laws or regulations

5. Educational Content and Intellectual Property

5.1 Platform Content

All educational content, simulations, scenarios, and materials on FixSense are the intellectual property of ILP Kuantan Technical Education or licensed content providers.

5.2 User-Generated Content

Any content you create or submit through the platform remains your property, but you grant us a license to use it for educational and platform improvement purposes.

5.3 Copyright Compliance

We respect intellectual property rights. If you believe content on our platform infringes your copyright, please contact us immediately.

6. Privacy and Data Protection

Your privacy is important to us. Our data practices include:

• Collection of educational performance data for assessment purposes
• Secure storage of personal information
• Limited sharing with authorized educational personnel
• Compliance with applicable data protection regulations

For detailed information, please review our Privacy Policy.

7. Performance Tracking and Assessment

7.1 Academic Records

FixSense tracks your learning progress, including:

• Scenario completion rates
• Performance scores and accuracy
• Time spent on activities
• Learning milestones achieved

7.2 Data Usage

Performance data may be used for:

• Academic assessment and grading
• Educational research and improvement
• Personalized learning recommendations
• Institutional reporting and analytics

8. Platform Availability and Maintenance

8.1 Service Availability

While we strive to maintain 24/7 availability, FixSense may be temporarily unavailable due to:

• Scheduled maintenance and updates
• Technical difficulties or server issues
• Security maintenance
• Force majeure events

8.2 Updates and Changes

We may update the platform regularly to improve functionality, add new features, or address security concerns.

9. Limitation of Liability

To the maximum extent permitted by law:

• FixSense is provided "as is" without warranties
• We are not liable for indirect or consequential damages
• Our liability is limited to the fees paid for the service
• We are not responsible for third-party content or services

10. Termination

10.1 Account Termination

We may suspend or terminate your account if you:

• Violate these Terms of Service
• Engage in prohibited activities
• Provide false information
• Fail to comply with educational institution policies

10.2 Data Retention

Upon termination, we may retain your educational records as required by institutional policies and applicable regulations.

11. Changes to Terms

We may update these Terms periodically. Significant changes will be communicated through:

• Platform notifications
• Email announcements
• Updated posting date on this page

Continued use of FixSense after changes constitutes acceptance of the updated Terms.

12. Governing Law

These Terms are governed by the laws of Malaysia. Any disputes will be resolved through the appropriate legal channels in Pahang, Malaysia.

13. Acknowledgment

By using FixSense, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. This agreement constitutes the entire agreement between you and FixSense regarding your use of the platform.

Thank you for using FixSense for your automotive education journey!